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Hi guys, we have an issue that needs to be addressed. We’ve lost a decent number of kids this month (March), and several of them had the same complaint: The coaches don’t seem engaged with the kids and/or the kids don’t seem to be learning much.

Any thoughts? I think it will get better when we release the info for Go For the Gold, but even still, I’m concerned about the loss of more than 15 kids in March! No area seems to be immune – NinjaZone, PreSchool, 10-15 Year Olds, and 5-7 Year Old classes are all down a bit.

Let’s fix this – and fast!

Brian

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